At the encouragement of Hubs and one or two commenters on that post, I decided to send a letter to the dealership's customer service department.
It felt good to have a place to go with my frustrations. I'll let you know if anything comes of it. Even if nothing does, I'm glad I wrote it.
4 comments:
Writing angry letters always makes me feel better. I sometimes get a letter of apology...once from a restaurant and once from a hospital.
Good for you! You were entirely reasonable to do so.
Good job... I am a firm believer in a well-construced letter of complaint (or praise, if the case warrants it)... companies have to address things in writing so you quite likely will hear back.
Way to go!
LOL my word verification is::
Muster
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